FAQ's

How and Why should I use Glamour Exchange?

Well here you go, we put together a few ideas as to why you will find Glamour Exchange a great place to visit and browse awhile.

1. It's a fast and functional experience.
2. No user registration needed.
3. Free photo ad listing ....four photos per listing.
4. Unlimited classified listings.
5. No success or selling fees.
6. No buying or trading fees.
7. Full 30 day free classified listings
8. A range of categories.
9. Ability to shape the way Glamour Exchange grows with your feedback, suggestions and ideas ...after all you are the people that will grow the site.
10. Localized to your area yet reach the whole world.
    
11. Glamour Exchange will fill all your photographic needs.
12. The best of all is that you will see a lot of pretty pictures.
    

OK! I like what I see so how do I place my classified listing?

You can place a FREE 30 day classified listings by simply following the step-by-step online process ...here is a quick outline.

1. Click on the 'POST AD' link located on the top left of the page.
2. Select the region then the category you would like your listing to feature in.
3. Fill in the main listing form.
4. Add a web link and/or upload images.
5. Decide if you wish your email address to be visible or not. Glamour Exchange requires a valid email address, as we send you a link for each listing that enables you to modify, delete or extend your listing at a later date.
6. Review our 'Terms of Use' at least glance at them! then 'Accept' if you agree.
7. When your all done, click submit.
8. You will then be sent a validation email, click on the link in that email, then your listing will be published on the Glamour Exchange site for all to see. Best to keep this email as I allows you to modify, delete and extend your listing before the expiry date.
9. Back to step 1, only needed if you have more listing.

How do I edit or delete my listing?

Remember that validation email we talked about and how you should keep it! well it's times like this that you will need it.

1. Go and locate that email Glamour Exchange sent you in your mail application.
2. No luck? come on have you really looked, really?
3. OK if your really stuck then email us, using the 'lost validation link' option in the subject line. Try not to make a habit of losing or deleting the validation email, we're happy to help but remember this process is a manual one and there are only so many hours in the day, thanks.

Why was my listing deleted ?

There are a couple of reasons this may have happened.

1. Your listing expired, listing are FREE for 30 days if you require long exposure, re-post or consider paying for a longer term automatic renewal
   
2. Your listing has been flagged off the Glamour Exchange site ....people browsing through Glamour Exchange used the 'Report Abuse' link enough times.
3. Your listing has been brought to the attention of the Glamour Exchange team and determined to be outside our 'Terms of Use', and removed by one of our team.
4. Or perhaps you deleted it yourself!

So i'm guessing there's a limit on how many listings I can have?

Nope, you may post as many listings as you wish; as long as they are relevant (and appropriate) to the categories and there are no repeat listings. i.e. the same listing under different categories.

My listing has moved from the category I put it in?

Your listing may have be moved to a more appropriate category.

Haven't received any validation email, what does that mean?

Don't take it personally we are dealing with technology and sometime stuff happens ...here are a couple of things to consider.

1. Did you provide the correct email address, no typos!
2. Have you checked the correct email account.
3. Are you using a free email account (i.e. Hotmail, Yahoo, etc.), make sure you haven't exceeded your mailbox storage limit.
4. Try checking your spam folder, something they hide out in there.
5. Sometimes providers (email and ISP's) implement "spam filters" that maybe badly configured or designed, resulting in email interception.
6. Network problems may also delay email delivery, sometimes for hours - try checking back later.
7. No luck, if your really stuck then email us, using the 'lost validation link' option in the subject line.

How do I reply to a classified listing?

1. The person who has listed the classified may have added phone numbers or a web link to the description, that would be one way to make contact.
2. At the bottom of the listing there maybe a 'Contact this user' form. Fill out the form and 'Send'.
3. Otherwise it maybe a listing that does not require you to make contact, like an event listing.

Can you provide the contact details of other users?

No, we cannot do that, we highly respect the privacy of all Glamour Exchange users. Please visit our Privacy Policy, this explains how your information is protected, collected and used by Glamour Exchange

Using the Search function ?

1. Simply type in your keyword, select a category you wish to search under and then click 'Go'
2. To narrow your search to a particular city or region, select the area from the right hand column and then complete your search.

Where is my listing?

1. Your listing will take a few moments to appear after your validation via the email we send you. You may also need to refresh/reload the page.
2. Still can't see it? are you looking under the correct category and date range?
3. If your unable to locate it with a keyword, are you sure that keyword actually appears in the listing text!
4. One final possibility, has your listing expired, or perhaps it has been removed after flagging.

Including a picture or 2 or 3 or 4.

1. Select 'Choose File' under the image options
2. Search your way through your computer's directory and select the picture file you want to include.
3. Then OK that.
4. Repeat to add further pictures, maximum of four.

Flagging and Community moderation.

Glamour Exchange's flagging systems is here to empower our users, to identify inappropriate listings for speedy removal much more effectively than our team could ever do. While Glamour Exchange preserves everyone's right to unfettered free speech within the law, you can take action if you feel a listing is inappropriate (including miscategorized, prohibited, spam, or in breach of Glamour Exchange's Terms of Use by using the flagging system located on the top right of each listing.

1. Please flag with care, misuse of this system will NOT be tolerated and my result in users be barred for using the Glamour Exchange site. (Do unto others as you would have them do unto you)
   
2. If a listing receives enough negative flags it will automatically be removed, with an explanatory note sent to the user.
3. Only one flag per person per post is counted.
4. If you have any ideas for improving the flagging system and Glamour Exchange in general please use the 'E-Mail link.
   
5. Listings that don't meet our 'Terms of Use' may be re-listed or re-worded if necessary.

How can I post anonymously and still receive responses?

When submitting your listing, you are asked to provide your email address.

1. We provide three options for you.
2. Your email address appears in your posting just as you typed it.
3. Your email isn't shown, as its not required for the listing and viewers cannot sent you email.
4. We anonymize your email address, then relay responses to your actual email address via our system ...this way your email address is NOT published.

We can fix it! Scotty.